What to look out for
- Water collecting beneath a sink or radiator
- New damp patches on walls, ceilings or floors
- A meter that moves when no water is being used
What the service involves
A plumber checks the affected area, isolates the relevant supply and explains the repair before replacing a joint, seal or section of pipe. Concealed leaks may need further investigation; agree any opening-up work first.
Before help arrives
If you can reach your internal stop tap safely, turn it clockwise without forcing it. Keep away from wet electrical fittings and a sagging ceiling. Do not assume that closing the mains stops water from every tank-fed system.
Call Tom at FirstFlow 24/7 to discuss the problem, availability and cost. For a problem with your incoming water supply, contact your water supplier.
Does a damp patch always mean a leaking pipe?
No. Condensation, roof leaks and penetrating damp can look similar. Note when the patch appears and whether it changes after using a particular tap or appliance; a plumber can help investigate the cause.
Useful details to have ready
Have your postcode, photos taken safely, and details of the fault or planned installation ready. Ask what is included in the quote and whether further investigation could change the price.
Speak to Tom